Terms of Service

Last updated October 8, 2026

These terms govern your use of The Maverick (the “Service”), provided by The Maverick (“we”, “us”). By creating an account or using the Service you agree to them on behalf of yourself and the business you represent (“you”).

1. The Service

The Maverick helps franchisors recruit franchisees: landing pages, an AI chatbot, email and text follow-up, pipeline management and related tools. Features may change as we improve the Service.

2. Your account

You’re responsible for your account, the people you invite to it, and keeping sign-in details secure. Tell us promptly at support@themaverick.ai if you suspect unauthorised access.

3. Your content and your candidates

You own the content you provide (including Zorakle profiles and brand information) and the contact data of the candidates you collect. You grant us the rights needed to host, process and display it to provide the Service. We process candidate personal data on your behalf and under your instructions.

4. AI-generated content

The Service drafts pages, chatbot replies and messages with AI. You are responsible for reviewing content before you publish or activate it, and for its accuracy. The Service is designed to avoid earnings claims and fee disclosures in marketing content; you remain responsible for complying with franchise disclosure laws (including the FTC Franchise Rule and state franchise laws) and for anything you publish or send.

5. Messaging compliance

You must have the consent the law requires before contacting anyone by text or email, honour opt-outs, and comply with the TCPA, CAN-SPAM, carrier rules (including A2P 10DLC registration) and similar laws. Texts are sent through your own Twilio or Sendblue account under their terms. We record consent and opt-outs to help you, but compliance is your responsibility.

6. Acceptable use

Don’t use the Service to send spam, mislead candidates, make unlawful earnings representations, infringe others’ rights, attempt to break or overload it, or access another customer’s data. We may suspend accounts that put the Service, carriers or other customers at risk.

7. Fees

Paid plans are billed in advance through Stripe; usage beyond your plan’s allowance is billed in arrears as described on the pricing page. Free trials convert to the plan you chose unless cancelled before the trial ends. You can cancel any time; access continues to the end of the paid period. Fees are non-refundable except where the law requires.

8. Availability and support

We work to keep the Service available and secure but don’t guarantee it will be uninterrupted or error-free. Support is available through the in-app support page and by email.

9. Ending the agreement

You can close your account from Settings → Data & privacy. We can end or suspend access for material breach of these terms. After closure we delete your data within 30 days, except where we must keep records by law. Export anything you need first.

10. Liability

To the extent the law allows, the Service is provided “as is”; we aren’t liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid us in the 12 months before it.

11. Changes

We may update these terms; we’ll give notice of material changes by email or in the app.

12. Contact

Questions: support@themaverick.ai.